Terms & Conditions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
Country refers to: United Arab Emirates
Company (referred to as either” NNbeauty ”,"the Company", , "We", "Us" or "Our" in this Agreement) refers to Noha Nabil Beauty FZCO, DUBAI.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
“United Arab of Emirates is our country of domicile” and stipulates that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
AVAILABILITY OF THE WEBSITE
You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that NNBEAUTY cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website, and that (iii) the operation of the Website may be adversely affected by conditions and performances outside NNBEAUTY ’s control, such as, for example, transmission and telecommunication links between NNBEAUTY and you and between NNBEAUTY and other systems and networks.
While NNBEAUTY has tried to accurately display the colors and shape of products, the actual colors and/or shape You see will depend on your monitor and may not be accurate.
NNbeauty may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. NNbeauty is not liable for any modification to or suspension or interruption of the Website.
The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates.
- We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’
In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.
The Website is only available to persons who meet NNbeauty terms of eligibility, those who hold a valid credit card by a bank acceptable to NNBEAUTY , and those who have authorized us to process a charge or charges on their credit card in the amount of the total purchase price for the product(s), including any taxes or delivery fee if applicable, which they purchase. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. NNbeauty reserves the right to restrict multiple quantities of an item being delivered to any one customer or delivery address. In addition, we accept cash on delivery.
By making an offer to purchase products(s), you expressly authorize NNbeauty to perform credit checks and to transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain an initial credit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
ORDER OF THE PRODUCTS
All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, errors in product or pricing information, when we are unable to obtain authorization for payment, when delivery restrictions apply to a particular item, when the item ordered does not satisfy our quality control standards and is withdrawn, or when you do not meet the eligibility criteria set-out within the Terms and Conditions or any other problem identified by us.
Once your order has been placed, you will receive a message acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, whether or not that product has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order, including any delivery charges and or taxes applicable to that order.
PRICES AND PAYMENT POLICY
The prices include the value-added tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by NNbeauty on the Website.
We accept the following forms of payment:
- Credit / Debit Card: VISA-MASTERCARD.
- Cash on Delivery (“COD”): you can use this method of payment only for delivery inside the United Arab Emirates, except for the Pickup Points of Delivery.
- Visa or MasterCard debit and credit cards in AED, USD, EUR, GBP, SAR, OMR, KWD, QAR, BHD will be accepted for payment.
All credit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit card refuses to authorize payment, we will not be liable for any delay or non-delivery. We will cancel your order and contact you for an alternative method of payment.
The details on the credit card used to make the payment must match the exact ID information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon completion of the packing of your order by NNbeauty. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit card to use it. Please note below further points on online payment :
- No credit cards’ details will be stored, sold, shared, rented or leased to any third parties except by our online payment gateway service provider.
- We take reasonable care to make the Website secure. Rest assured that your card number will be protected.
- Cardholder must retain a copy of the transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Please note due to health and safety we do not provide returns or exchanges on our products. A return and refund will only be considered if the item(s) are not matching the ordered product and/or have defects and/or defects that are not apparent at the time of purchase. Please contact our customer care team for refund inquiries
• Request should be made for exchange or return their purchases within 14 days from the delivery date of order.
• Once the product is returned to our warehouse in the required condition, we treat the refund directly through the payment method used for placing the order.
• If you paid by credit card, the value of the products returned will be credited to your card.
• If you paid by cash on delivery, the value of products returned will be transferred to you via bank transfer.
• Refunds will be done only through the Original Mode of Payment” Please allow for up to 30days for the refund transfer to be completed.
• We reserve the right to reject the return of products that are not returned in accordance with our return policy.
• In case you used a promotion code on your order, please note that the value of the promotion code is divided up proportionally among the total number of items on the receipt. In case of a return, you will get a refund of the amount paid on the returned item minus the promotion amount applied.